This policy explains what personal information SEO Agency West London collects through this website, why we collect it, how long we keep it and what rights you have over it. It applies to seoagencywestlondon.co.uk and to enquiries made through the site, by email or by phone.
When you complete an enquiry or estimate form, or contact us directly, we collect the details you choose to give us. That is usually your name, email address, telephone number, company or website address, and whatever you tell us about your requirements.
Our website may also collect basic technical information such as your IP address, browser type and the pages you visit. This is used to understand how the site is used and to keep it working properly.
We use your information to respond to your enquiry, to prepare estimates and proposals, to deliver services we have agreed to provide, and to keep records of the work we carry out.
Where we rely on a lawful basis under UK data protection law, it is normally that processing is necessary to take steps at your request before entering into a contract, to perform a contract with you, or for our legitimate interest in responding to enquiries about our services. Where we rely on consent, you can withdraw it at any time.
We do not sell your personal information. We may share it with service providers who help us operate the business, such as email, hosting, and website analytics providers, and only so far as they need it to provide that service. We may also disclose information where we are required to do so by law.
We keep enquiry information for as long as is necessary to deal with your enquiry and for a reasonable period afterwards in case you get back in touch. Where we go on to work together, we keep records of that work for as long as we need them for the relationship and for legal, accounting and tax purposes. Information that is no longer needed is deleted.
Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to delete it or restrict how we use it, to object to certain processing, and to ask for your information in a portable format. You can also withdraw consent where we rely on it.
To make a request, contact us using the details below. We will respond within the time limits set out in the legislation.
If cookies or analytics tools are used on this website, they may record information about how the site is used. You can control or block cookies through your browser settings, though some parts of the site may not work as intended if you do.
If you are unhappy with how we have handled your personal information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk.
We may update this policy from time to time. The version published on this page is the one that applies.
If you have any questions about this page, contact us by email at [email protected] or by phone on 0208 006 5879.